data retention policy
Record | Retention Period | Notes |
Register of Members: Name, Postal Address, Shares, Date entered on register (joined), Date ceased to be a member (if applicable) | Permanently | Statutory Requirement |
Register of shares and loans | Permanently | Statutory Requirement |
Loan agreements | 6 years after loan is repaid | Statutory Recommendation |
Register of bad debts written off | Permanently | Statutory Requirement |
Complaints | 6 years from date of resolution | Regulators |
Member’s evidence of Identity and proof of address (e.g. driving licence, passport, utility bills, bank statements) | 5 years after member ceases to be a member | Statutory Requirement |
Phone call recordings | 6 months |
Recent Comments